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Note
  • Character Limit Discrepancy: Azure allows longer tag names and values than Jira Assets, causing import errors when tags exceed Jira Assets 254-character limit. Resources with extended limits will be skipped during the import.

Note
  • Indefinite loading on Configuration saving: It may happen that after saving the configuration loader will appear and remain there indefinetly without closing the window and allowing you to import. Sometimes Atlassian endpoint may be slower, not respond within the specified time frame and terminate our waiting for response. We are aware of this and actively communicate directly with Atlassian team about this issue. For now if this happens to you, the configuration will eventually get uploaded even with the stuck loading. Try to refresh the page in 1-2 minutes after saving and it should be possible to execute the import normally.

Troubleshooting

Assets - Azure Integration requires both Jira and Assets to function. Also make sure all the specific permission in your Azure environment was set right.

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