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Note: If you had any IpConfigurations imported from a version prior to 3.15.0 and import them again, they will be treated as "duplicates" (since the Id attribute is being modified, the system sees it as a new object). To resolve this, we recommend bulk-removing all the existing IpConfigurations and then running the import again.

Note
  • Limitation for imports: Currently, when using Azure Sync for Jira Assets, there is a limitation on the number of Azure subscriptions you can import at one time. Users can import a maximum of 30 subscriptions per import session.

If your organization has more than 30 Azure subscriptions, you may encounter restrictions in importing all subscriptions in a single process. While we are actively working on a permanent solution, here are some recommended approaches for managing larger imports.

Workarounds

Use Multiple Import Instances

  • Specify Individual Subscriptions
    Consider running separate import sessions. This can be done by listing up to 30 subscriptions per session in the Subscription IDs configurationinput field.

  • Import “All Available” Subscriptions: Create Additional Azure Registration Apps
    Alternatively, you can create multiple Azure registration applications to divide and manage the subscription import process more effectively. Each app can be configured to import a different set of up to 30 subscriptions, reducing manual input and simplifying the import setup (utilizing the "All Available" configuration option)

Resolution Timeline
Our team is aware of this limitation, and a fix to enable larger bulk imports is currently under development. We appreciate your patience and will provide updates as soon as they are available.

Troubleshooting

Assets - Azure Integration requires both Jira and Assets to function. Also make sure all the specific permission in your Azure environment was set right.

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