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  • Access Jira System Webhooks
    Navigate to Jira System Webhook Settings and click the Create a Webhook button.

  • Configure the Webhook

    • Events: Select the relevant events provided by our app to ensure accurate data synchronization:

      • Issue Created

      • Issue Updated

      • Comment Created

      • Comment Updated

      • Attachment Created

      • Attachment Deleted

    • Secrets: Leave the secret field empty. The data is already authorized through the app's permissions.

  • Set the Webhook URL

    • Obtain the Webhook URL from the App Settings:

      • Go to the app interface within the settings.

      • Click the three-dot menu next to the desired interface.

      • Select Copy Interface Webhook URL.

        Image Added
    • The copied URL will be unique to the specific interface and may look something like this:

      https://a8830105-ba1d-4385-a16f-e7c08070e3a4.hello.atlassian.dev.net/x1/bWXLK5TQVvruTgeBnVyE49t5Lcs?issue_id=${issue.id}&issue_key=${issue.key}&interfaceKey=USM_DOC

  • Purpose of the URL

    • This URL ensures that webhook events (e.g., issue updates, comments) are forwarded to the correct interface in the app.

    • The app identifies the interface via the unique interfaceKey in the URL and processes the webhook data accordingly.

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