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You might notice your import process appears to run endlessly without completing. This is due to an issue in the Forge platform, where the error occurs internally during calls to Atlassianβs APIThe only solution for now .
We have implemented a workaround that we believe resolves the issue; however, it may still occur as it is being tracked under ECO-516, and Atlassian is actively working on a permanent fix. If the issue does arise, the current solution is to manually stop the import and start restart it again. This Please note that this issue can also occur when the import is executed by a scheduler, so you may need to monitor during scheduled imports. As a result, we recommend monitoring scheduled imports and restart restarting them if necessary.The issue is tracked under ECO-516, and Atlassian is working on a fix. Until then, please use the restart workaround as needed.
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