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As of February 4, 2025, the improved import capacity is now available on the Forge platformimports in our app now have improved capacity. This enhancement allows for significantly higher subscription limits per session, making the import process more efficient. In most cases, this increased limit should be sufficient to meet all user needs.
While the exact limit may vary based on factors like the amount of data associated with each subscription, here’s what you need to know:
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You might notice your import process appears to run endlessly without completing. This is due to an issue in the Forge platform, where the error occurs internally during calls to Atlassian’s API.
We have implemented a workaround that we believe resolves the issue; however, it may still occur as it is being tracked under ECO-516, and Atlassian is actively working on a permanent fix. If the issue does arise, the current solution is to manually stop the import and restart it. Please note that this issue can also occur during scheduled imports. As a result, we recommend monitoring scheduled imports and restarting them if necessary.
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