Welcome to the User Guide for Smart Labels for Confluence. šŸ‘‹

The app allows you to securely add AI generated labels to your Confluence pages and spaces with ease. šŸ¤–
With Smart Labels, you can create labels more efficiently than ever before.

We are ready to help you if you need anything.Ā  šŸ¤

Do not hesitate to contact us on support@sykorait.com. šŸ¤™

Your Sykora IT.

Installation

Installation from Atlassian Marketplace

First steps after installation (blue star) (blue star)

Under the hood of Smart Labels šŸŽļø

To ease your experience with duplicated labels.

The application can consider your most commonly used existing labels located in your Confluence Spaces.

The application can choose from already existing labels if they correspond to the given text or create new ones as needed.

This functionality can be enabled in Space settings - Enable existing labels analysis.

Configuration šŸ¤–

Configuration of Smart Labels for Confluence AppĀ 

The Smart Labels for Confluence can be configured in the Apps section in Settings Confluence Administration.Ā 

Global Settings Configuration

The Global Settings Configuration allows you to

Space Settings Configuration of Smart Labels for Confluence

With the Space Settings in Integrations section you can find additional settings for the spaces.Ā 

In each Space SettingsĀ  you can granularly

Use Cases šŸ•ŗ

Use Case 1: Content page, Content by line

On the Content page in Confluence the content by line Smart Labels for Child Pages will appear. ENABLED, DISABLED, RESTRICTED label statuses concern enabling automatic label generations.

To open a dialog to create additional labels on demand, simply click on the content by line shown in the heading of the page. You can:

Page restrictions

In the case of RESTRICTED automatic generation, to make the app work,Ā  as mentioned above, add the app to the permissions allow list, shown in the picture below.

Use Case 2: Macro

With this Smart Labels for Confluence macro you can enable or disable the automatic creation ofĀ  Smart Labels for the page when publishing the newly created page no matter what settings have been set in the parent page or in the space settings. Macro priority is the highest.Ā 

ā€œCan come handyā€ scenario:

Notes:Ā 

The macroā€™s Smart Labels feature is DISABLED by default (will stop the automatic generation for this page if the macro is added). Otherwise to enable the feature:Ā 

Example Labels OutputsĀ  šŸ§ 

These are the app's example AI generated labels output created from the Confluence page.Ā 

Data, privacy, and security

Azure AI Services

The main building block of this app is Azure OpenAI Service that can analyze the textual content.
Security hasĀ always been a top priority in this matter.Ā That is why we chose to use the Microsoft Azure AI services.

Responsible and trusted Microsoft AI

Microsoft follow and outlines six key principles for responsible AI: accountability, inclusiveness, reliability and safety, fairness, transparency, and privacy and security. These principles are essential to creating responsible and trustworthy AI as it moves into mainstream products and services.

Specific details for each key principle you can find at: Responsible and trusted AI
Microsoft Responsible AI Standard: General Requirements

Certificates

Azure Vision Services hold security certifications (CSA STAR Attestation, HIPAA BAA, Germany C5) highlighting the service's security measures.

Authenticate

The most common way to authenticate access to the OpenAI text analysis is by using an API key. Each request to the service URL must include an authentication header. This header passes along an API key, which is used to validate the subscription for this service.

Secure data in transit

The AI services API endpoints use HTTPS URLs for encrypting data during transit. The incoming data is processed in the same region where the Azure resource was created.

Data residency

By default geolocation of the Smart Labels data center is in the West Europe region.

Azure Private Endpoints

Welcome to the new feature in Smart Labels for Confluence! As we are aware of your security concerns, this addition lets you take control of your AI services. You can deploy your own AI services right into your Azure environment and connect it with our Smart Labels app, ensuring that text processing happens within your own infrastructure.

Why Use Azure Private Endpoints?

Your own private Azure AI services endpoints gives you more control and privacy. No need to send your data to our external endpoints - keep it all within your Azure account.

How to Set it Up

By following these steps, you ensure a secure and private environment for the text analysis and subsequent creation of labels within your trusted Azure infrastructure.

FAQ

What data is stored within this application?

We understand how important ensuring the security of your sensitive information is to your organisation, thus no user or company related data within this application is being stored.

What happens with my data leaving the Atlassian environment?

The model that has been currently in use is stateless: no prompts (text) or generations are stored in the model. Additionally, prompts and generations are not used to train, retrain, or improve the base models.

You can find more at: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy?context=%2Fazure%2Fai-services%2Fopenai%2Fcontext%2Fcontext

Feedback and Support

Your invaluable feedback fuels the evolution of Smart Labels for Confluence. Share your insights, and together, we'll cultivate a more refined and impactful user experience! šŸ“ŠšŸŒ±

Our channels are always open to hear from you! If you encounter any challenges or have questions about Smart Labels for Confluence, don't hesitate to reach out to us at our email: support@sykorait.com or via a ticket on our portal: https://support.sykorait.com. šŸ“§