Comparison: USM Connector for Jira: Object Select and USU Service Management Connector for Jira

The apps USM Connector for Jira: Object Select and USU Service Management Connector for Jira are design to work together as a complete solution for connecting Jira with USU Service Management (Valuemation). You can use them independently. But if you need all of the features (see the table bellow) we recommend to install both of them.

For customers who decide to use both apps we offer a discount on the USM Connector for Jira: Object Select app. For more details contact our sales department at sales@sykorait.com.

Feature comparison:

Feature

USM Connector for Jira: Object Select

USU Service Management Connector for Jira

USM Connector for Jira: Object Select

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USU Service Management Connector for Jira

Feature

USM Connector for Jira: Object Select

USU Service Management Connector for Jira

USM Connector for Jira: Object Select

+

USU Service Management Connector for Jira

Selection of Objects from USM

e.g. CIs/Systems/Components

Creation of USM Tickets / Jira Issues

Update of USM Tickets / Jira Issues

Syncrhonization of Jira Comments with USM Ticket Descriptions

Synchronization of Attachments

Synchronization of Statuses

β€œOut of the box” solution for Jira

No customization on USM Side needed

Suitable for complex solutions (processes)