1. Content
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Click Edit button and set up a connection to USU and activate default interfaces. It is possible to set up more Interfaces as active at the same time.
USU URL: http://[HOST]/vmweb/services/api/execwf
USU Password is encrypted by runCrypto.bat (from USU).
External User is the user name of the Jira User which is set in the Target System of the Generic Interface in USU. Otherwise the interface calls may be looped.
After you have saved the configuration by clicking on Edit button, you can use the button Test Connection to verify the configuration.
If you want to copy an interface including the mappings, just rename the default interface. The current Default interface will be saved with the new name. At the same time a new Default interface will be created with the default settings (as inactive).
Create an external Jira user in Jira (go to 4.1.2).
Create custom fields in Jira (go to 4.1.3).
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You can do the Script for Model Tickets (we recommend to create a New Job for it) in the similar way.
4.1.6 Internal/External Comments Feature
If information about how was the comment created in Jira was shared (internally or with Custumer), we need to set the following
Add new Field map to Comment-Ticketdesc mapping
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Add new Object Field propertiesString to Jira Issue Comment (Jira Objects)
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Add new Object Field propertiesString to Ticket Description (USU Objects)
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4.3 Configuration of USU Service Management Package (Valuemation)
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